Privacy Policy

At White Feather Cabs, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services, whether in India or in any other country where we operate.

1. Information We Collect

We may collect the following types of information from users:

• Personal Information: Name, email address, phone number, billing address, government-issued ID (if required), and other contact details.
• Booking Information: Pickup and drop-off locations, travel dates and times, vehicle preference, and chauffeur instructions.
• Payment Information: Credit/debit card details and billing information. Payment is processed through secure third-party gateways.
• Location Data: With your consent, we may collect real-time location data through GPS to provide services more efficiently.

2. How We Use Your Information

We use your information to:

• Process your bookings and provide requested services.
• Communicate with you about your reservation or service experience.
• Enhance and improve our services and customer support.
• Send updates, promotional offers, or important service notices (you may opt out).
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service Providers: Trusted third parties for payment processing, vehicle tracking, and CRM support.
• Booking Information: Pickup and drop-off locations, travel dates and times, vehicle preference, and chauffeur instructions.
• Affiliates and Partners: Where services are provided in collaboration with other companies..
• Legal Authorities: When required by law or to respond to legal process or enforce our terms.

4. Data Security

We implement a variety of industry-standard security measures to protect your personal data. These include secure server technologies, data encryption, and limited access protocols.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and offer relevant services. You can adjust your browser settings to manage cookies.

6. International Data Transfers

As a company operating in multiple countries, your information may be transferred to and processed in countries outside your own. We ensure such transfers are secure and comply with applicable data protection laws.

7. Your Rights

Depending on your country or region, you may have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for processing (where applicable).

8. Retention Policy

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites.

10. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page. We recommend reviewing it periodically.